Effective date: February 12, 2026
Who We Are
Our website address is: https://psychealth.ca
Psych Health (“we”, “us”, or “our”) is committed to protecting your privacy and safeguarding the personal information you provide to us.
If you have questions about this Privacy Policy or how your data is handled, you can contact us at:
[email protected]
Information We Collect
Personal Information You Provide
We collect personal information when you voluntarily submit it through forms on our website. This may include:
- Name
- Email address
- Phone number
- Any other information you choose to include in form submissions
This information is collected solely for the purpose for which it was provided, such as responding to inquiries or providing services.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
Our website uses cookies to improve your experience.
- If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies last for one year.
- If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, cookies are set to save your login information and display preferences. Login cookies last for two days, and screen options cookies last for one year.
- Selecting “Remember Me” will keep you logged in for two weeks.
- If you edit or publish an article, an additional cookie will be saved that contains no personal data and expires after one day.
You can disable cookies through your browser settings, though some features of the site may not function properly.
Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:
- Pages visited
- Time spent on pages
- Browser and device type
- General geographic location (non-precise)
This data is collected in an aggregated and anonymized manner and is used to improve website performance and user experience.
Google may store or process this data outside of Canada. You can learn more about how Google handles data here:
https://policies.google.com/privacy
Embedded Content from Other Websites
Articles on this site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves in the same way as if you visited that website directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, particularly if you have an account and are logged into that platform.
Who We Share Your Data With
We do not sell or rent your personal information.
Your data may be shared only in the following limited circumstances:
- With trusted service providers that help operate the website (e.g., hosting, analytics, spam detection)
- If required by law or legal process
- If you request a password reset, your IP address will be included in the reset email
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to help recognize and approve follow-up comments automatically.
- For registered users (if any), personal information provided in user profiles is stored until the user deletes it or requests removal.
Website administrators can view and edit this information as needed for administrative purposes.
Your Rights Over Your Data
You have the right to:
- Request access to the personal data we hold about you
- Request a copy of your personal data
- Request correction or deletion of your personal data
This does not include data we are required to retain for administrative, legal, or security purposes.
To make a request, email [email protected].
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Some data may be processed or stored outside of Canada through third-party services (such as Google Analytics).
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.