Questions

Psychology Health Solutions

Frequently Asked Questions

What mental health services do you offer?

We provide a wide range of psychological and mental health services, including therapy for anxiety, depression, trauma, PTSD, ADHD, stress management, relationship challenges, substance abuse, and more. Our team offers evidence-based, client-centered care tailored to individual needs.

Do you offer virtual therapy or in-person therapy?

Yes! We offer both virtual therapy sessions across Ontario and in-person therapy at our Hamilton, Kitchener, and London locations. Our virtual therapy is secure, convenient, and accessible from the comfort of your home.

Who Pays for Psychological Services?

OHIP does not cover Psychological services.
Many employers offer extended health insurance plans, some of which include coverage for psychological treatment. Unfortunately, in many cases such coverage is very limited. Since coverage varies among insurers, we strongly advise that you contact your insurance company regarding available funding.
Veterans Affairs may pay for psychological services if entitlement has been established.
For Refugees and Newcomers to Canada, the Interim Federal Health Program ( IFHP ) may pay for psychological assessments and services. Contact us with your ICU number and we can inquire about your entitlement on your behalf.
Psychological services are a tax-deductible health expense.
Program fees vary according to the program being provided and are determined only after an assessment has been completed.
Please contact our office if you have any questions regarding coverage.

What are the fees for a therapy session?

Our session fees vary based on the type and length of counselling:
Individual Counselling with a psychotherapist, and RSW  (50 minutes): $200
Individual Counselling with a Psychologist, Psych Associate:(50 minutes)  $250
 Couples Counselling (50 minutes): $250
Many clients use extended health benefits to cover part or all of their psychotherapy sessions. We’re happy to provide a receipt for reimbursement.

How quickly can I book an appointment?

We are committed to providing timely support with no wait times. Contact us today, and we’ll schedule your first appointment as soon as possible.

Do you offer WSIB or MVA-related services?

Yes, we are a WSIB-Approved Provider and offer services for workplace-related mental health injuries. We also provide assessments and treatment for motor vehicle accident (MVA) psychological symptoms.

How do I choose the right therapist for me?

We encourage you to browse our team bios to learn about our therapists’ expertise, approaches, and focus areas. If you need assistance, our intake team can match you with the right therapist based on your specific needs and preferences.

Can I book a free consultation?

Yes! We offer free consultations to help you determine if our services are the right fit for you. Contact us today to schedule your consultation.

Are your services confidential?

Absolutely. We adhere to strict confidentiality and privacy standards to ensure your personal information and therapy sessions remain secure and private.

What makes your clinic unique?

We provide evidence-based care, services in 20 languages, and personalized treatment plans tailored to individual needs. With no wait times and a team of experienced, diverse mental health professionals, we are dedicated to delivering accessible, compassionate care across Ontario.

Do you offer trauma-informed therapy?

Yes, our therapists are trained in trauma-informed care and specialize in treating PTSD and other trauma-related conditions. We use approaches like EMDR, CBT, and mindfulness to support your healing journey.

When we are no longer able to change a situation, we are challenged to change ourselves.

Viktor Frankl

I am not what happened to me, I am what I choose to become.

Carl Jung

Owning our story and loving ourselves through that process is the bravest thing that we will ever do.

Brené Brown

You may not control all the events that happen to you, but you can decide not to be reduced by them.

Maya Angelou

Courage doesn’t always roar. Sometimes courage is the quiet voice at the end of the day saying, ‘I will try again tomorrow.

Mary Anne Radmacher

Not until we are lost do we begin to understand ourselves.

Henry David Thoreau

The journey of a thousand miles begins with a single step.

Lao Tzu

The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths.

Elisabeth Kübler-Ross

Everything can be taken from a man but one thing: the last of the human freedoms—to choose one’s attitude in any given set of circumstances.

Alfred Adler

Meanings are not determined by situations, but we determine ourselves by the meanings we give to situations.

Alfred Adler

Not Sure Where to Start?

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Your mental health journey starts here.

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